Does body language matter in business?

Ever since I learned that four out of five people couldn’t tell Stork from butter I’ve been sceptical of bland figures. That includes the statistic that only around 7% of communication is in the words – a figure that as a trainer I may have quoted often admittedly along with the appropriate “health warning”. But […]

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Absence days down, presenteeism up, stress showing.

The 2012 CIPD survey of absence management, just published, shows that the average number of sick days taken by UK employees has fallen over the past year from 7.7 days to 6.8 days. But stress-related absences have shown an increase. One perception is that more employees are coming to work when they are ill – […]

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