Uber fires staff for harassment – a good idea?

Yes, undoubtedly. Uber will have weighed up the risk of Tribunal claims for unfair dismissal against the risk of harassment claims arising from doing nothing. Nonetheless they are trying to close the stable door after the horse has bolted.  The allegations against Uber have gone to the core, with the Chief Executive now resigning. Claims […]

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Motivating sales staff

Commission schemes are a typical approach to motivating sales staff. The question of whether or not individuals are truly motivated just by money is a debate that has raged for decades. But, in our experience of incentive schemes it is the design of the scheme that is crucial to its success, and to avoiding disputes […]

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Top tips to increase sales performance through HR

Recently a client queried with me how HR could improve sales performance. In the first place, good recruitment is crucial. Here are some top tips. Start with the “person specification” Spend time thinking through the skills and qualities you want in each sales person that you want to recruit. For example, if it is a […]

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