Are your employees proud to work for you?

Do you know? A recent survey suggests that many (1 in 5) are not proud of their employers. They do not feel treated with  respect and that this is a serious adverse factor in retention and recruitment. It is often the small things that suggest, correctly or otherwise, that an employer does not value, and […]

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Are your employees legal?

If you are offering employment then, to ensure compliance with the Asylum & Immigration Act 1996, you are required to check one of two types of document to meet legal requirements. To avoid claims of discrimination you should check ALL new employees on appointment. If you have not been doing so, then it would be […]

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How to reduce risk of abuse in care homes

More evidence of abuse in care homes emerged in a Panorama documentary last month (April). The home in question had been designated “excellent” by the CQC and yet anyone with a relative in a care home (and indeed most people) would regard the treatment shown to a helpless person as horrendous. Footage obtained by a […]

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Which? way for Care?

Consumer magazine Which? has carried out its own investigation into Care Homes, sending in actors to pose as new residents. As with other media investigations the results give cause for concern. They refer to standards that cite well-being, welfare and independence, but their concluding comment refers to a remark in a 2009 report that “People […]

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Care and cost

Wages and staff costs are a major part of the cost of running a care home. Best practices run at about 60% of overall income, but 70% and more is not unusual. At a 10% profit level, before interest and tax, small increases in employee costs have a drastic effect on profit. Conversely reductions in […]

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Good employees on offer?

As people, often good people, leave the public sector there will be opportunities for private sector organisations to access skills and experience not previously available to them. But smaller organisations will have to be careful. Firstly, recruitment is time consuming and for this reason, expensive. According to the Chartered Institute of Personnel and Development (CIPD) […]

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Charities vulnerable

Comment by Helen Giles, the HR director of homelessness charity Broadway, implies that charities are especially vulnerable to Employment Tribunal claims. We have experience of supporting local charities that have joined our client base and we have observed many others at Tribunal. The vulnerability is true and there are two main reasons why. 1.         Voluntary […]

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