Preparing for bad weather

I once ran a seminar where the last delegate arrived, having braved some of Glasgow’s worst snow, at 11am. At 11:15am we were told that the building was going to be closed because so few had made it to work! A policy is the best way of communicating in a fair and open way how »

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Care and cost

Wages and staff costs are a major part of the cost of running a care home. Best practices run at about 60% of overall income, but 70% and more is not unusual. At a 10% profit level, before interest and tax, small increases in employee costs have a drastic effect on profit. Conversely reductions in »

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Training Courses

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